Team Onboarding
How long does it take a new hire to actually produce content your brand would publish?
Our Team Onboarding service cuts that ramp-up time in half — with a style guide, live training, and 30 days of direct support.
The system is only as good as the people running it
You can have a perfect editorial calendar and a beautifully configured pipeline and still publish inconsistently if your team doesn't share a clear understanding of what good looks like. That's the gap Team Onboarding closes. We start by writing your brand's style guide from scratch — tone, vocabulary, headline conventions, formatting rules, and the non-negotiables that define your content voice. Then we run two live group training sessions covering how to use the pipeline, how to brief and review content, and how to interpret the performance dashboards. For the first 30 days after the training, your team has direct access to our Slack channel for questions, feedback on drafts, and rapid troubleshooting. Because the first month is when habits form.
What's included in team onboarding
Training, documentation, and support — not a one-off workshop that fades in a week.
Brand style guide
A 15- to 20-page document covering tone of voice, vocabulary preferences, headline structures, formatting conventions, and example rewrites so your team can self-edit against a real standard.
Two live training sessions
Session one covers the editorial strategy and pipeline; session two covers reviewing content quality and using the analytics dashboard. Each session is recorded and shared for future new hires.
30-day Slack support
Direct access to the Pandallumen team for the first 30 days post-launch. We review drafts on request, answer process questions, and flag anything that looks like a workflow issue before it becomes a habit.
When onboarding alone won't be enough
Team Onboarding works best when a pipeline and an editorial strategy are already in place — either set up by Pandallumen or inherited from a previous system. If your team is starting from scratch with no defined workflow, we'd recommend beginning with Content Pipeline Design first. Onboarding also doesn't include ongoing content management, editorial oversight, or coaching beyond the first 30 days. For clients who need continued support, a monthly retainer arrangement is worth discussing separately.
Get your team producing content they're proud to publish
Book a free call and we'll talk through the current gaps on your team and how onboarding would address them.